Principles

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Principles

We proudly stand as a signatory to the Ten Principles of the United Nations Global Compact, weaving human rights, fair labor, environmental stewardship, and anti-corruption into the fabric of everything we do. Our journey is also shaped by the United Nations Sustainable Development Goals (SDGs), which we’ve embraced as a cornerstone of our sustainability strategy, focusing on the goals that resonate most with our mission.

We’re equally devoted to lifting up women and promoting gender equality, standing tall as a signatory to the United Nations Women’s Empowerment Principles (WEPs). Through their seven principles, we champion equity and empowerment in our workplace, our marketplace, and the communities we touch.

Focus

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Focus

At Concept 4, we lean into the wisdom of our stakeholders to steer our business with purpose and seize meaningful opportunities. Every two years, we undertake a materiality assessment, diving deep into 22 critical aspects of governance, environment, and social impact.

Guided by the European Sustainability Reporting Standard and rooted in the principle of Double Materiality, we gather these insights to refine our path and stay true to our commitment to protect the wild places and communities we hold close.

Stakeholder Engagement

Supplier

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Building Trust Through Supplier Partnerships

Partnering with suppliers to ensure ethical production practices and maintain mutually beneficial relationships with trust.

Engagement Mechanism
  • Annual satisfactory surveys
  • Supplier annual audits
  • Business review meetings
  • On-site audits
  • Supplier relationship management programme

Employees

Fostering Employee Satisfaction & Creativity

Conducting two-way communications with employees to improve their satisfactory level at work and drive their creativity.

Engagement Mechanism
  • Company-wide announcements
  • Annual surveys and interviews
  • Internal anonymous suggestions box
  • Training sessions
  • Competitions and team building activities

Clients

Empowering Client Trust and Growth

Communicating proactively with clients to build trust by fulfilling their specific needs, sustaining a win-win relationship with growth.

Engagement Mechanism
  • Customer services email
  • Annual satisfactory surveys
  • Customer service mobile applications
  • Quality assessment meetings
  • Customer relationship management programme

Community

Strengthening Communities, Empowering Local Causes

Supporting purposeful groups for local causes, demonstrating our commitment in doing business as a force for goodwill.

Engagement Mechanism
  • Community volunteering
  • Public events
  • Joint projects

Industry Collaboration

Driving Industry Growth Through Knowledge Sharing

Collaborating with industry peers to encourage knowledge exchanges and lead to long-term success within the industry.

Engagement Mechanism
  • Trade shows
  • Industry conference
  • Industrial associations
  • External working groups
  • Joint projects

Governance

Our Governance Commitment

Great businesses don’t just create value—they protect it. Our corporate governance is rooted in the principles of transparency, responsibility, and care for our stakeholders and the environment. Through a steadfast framework, we ensure accountability and foster sustainable growth for a better future.