Principles
We proudly stand as a signatory to the Ten Principles of the United Nations Global Compact, weaving human rights, fair labor, environmental stewardship, and anti-corruption into the fabric of everything we do. Our journey is also shaped by the United Nations Sustainable Development Goals (SDGs), which we’ve embraced as a cornerstone of our sustainability strategy, focusing on the goals that resonate most with our mission.
We’re equally devoted to lifting up women and promoting gender equality, standing tall as a signatory to the United Nations Women’s Empowerment Principles (WEPs). Through their seven principles, we champion equity and empowerment in our workplace, our marketplace, and the communities we touch.

Principles

Principles
We proudly stand as a signatory to the Ten Principles of the United Nations Global Compact, weaving human rights, fair labor, environmental stewardship, and anti-corruption into the fabric of everything we do. Our journey is also shaped by the United Nations Sustainable Development Goals (SDGs), which we’ve embraced as a cornerstone of our sustainability strategy, focusing on the goals that resonate most with our mission.
We’re equally devoted to lifting up women and promoting gender equality, standing tall as a signatory to the United Nations Women’s Empowerment Principles (WEPs). Through their seven principles, we champion equity and empowerment in our workplace, our marketplace, and the communities we touch.
Focus
At Concept 4, we lean into the wisdom of our stakeholders to steer our business with purpose and seize meaningful opportunities. Every two years, we undertake a materiality assessment, diving deep into 22 critical aspects of governance, environment, and social impact.
Guided by the European Sustainability Reporting Standard and rooted in the principle of Double Materiality, we gather these insights to refine our path and stay true to our commitment to protect the wild places and communities we hold close.

Focus

Focus
At Concept 4, we lean into the wisdom of our stakeholders to steer our business with purpose and seize meaningful opportunities. Every two years, we undertake a materiality assessment, diving deep into 22 critical aspects of governance, environment, and social impact.
Guided by the European Sustainability Reporting Standard and rooted in the principle of Double Materiality, we gather these insights to refine our path and stay true to our commitment to protect the wild places and communities we hold close.
Building Trust Through Supplier Partnerships

Supplier
Employees
Clients
Community
Industry Collaboration
Stakeholder Engagement
Supplier

Building Trust Through Supplier Partnerships
Employees
Fostering Employee Satisfaction & Creativity
Conducting two-way communications with employees to improve their satisfactory level at work and drive their creativity.
Engagement Mechanism
Engagement Mechanism
- Company-wide announcements
- Annual surveys and interviews
- Internal anonymous suggestions box
- Training sessions
- Competitions and team building activities
Clients
Empowering Client Trust and Growth
Communicating proactively with clients to build trust by fulfilling their specific needs, sustaining a win-win relationship with growth.
Engagement Mechanism
Engagement Mechanism
- Customer services email
- Annual satisfactory surveys
- Customer service mobile applications
- Quality assessment meetings
- Customer relationship management programme
Community
Industry Collaboration
Driving Industry Growth Through Knowledge Sharing
Collaborating with industry peers to encourage knowledge exchanges and lead to long-term success within the industry.
Engagement Mechanism
Engagement Mechanism
- Trade shows
- Industry conference
- Industrial associations
- External working groups
- Joint projects
Governance
Our Governance Commitment
Great businesses don’t just create value—they protect it. Our corporate governance is rooted in the principles of transparency, responsibility, and care for our stakeholders and the environment. Through a steadfast framework, we ensure accountability and foster sustainable growth for a better future.