Stakeholder Engagement
In 2022, we have conducted our first official materiality assessment. By evaluating our organization’s context, identifying relevant ESG topics and impacts, and assessing the significance of those impacts through research and engagement with relevant stakeholders. Stakeholders engaged included upstream and downstream suppliers, customers, employees, government, community, trade Associations. Through this study, 15 important environmental, socioeconomic, and governance material issues are validated. We agree that they are all critical to Concept 4. We have already taken action to address them and included into our consideration in daily business activities. We are developing our sustainability strategy plan that will be accounting and monitoring our impacts on identified materiality issues. To ensure that our business’s evolving context and impacts are accurately reflected in our priority topics, we will conduct regular updates to our materiality assessment bi-annually.
Identified Materiality Issues
Environment
Energy Use and Emission Management
Climate Change
Wastewater & Effluents Management
Hazardous Substances Management / Pollution Prevention
EMS Management System
Land Use & Biodiversity
Water & Waste Management
Child & Forced Labour
Discrimination, Harassment & Abuse
Freedom of Association
Occupational Safety & Well-being
Employee Empowerment
Governance
Compliance
Business Conduct & Ethics
Information Security
Key stakeholders indentified for Concept4
Engagement Mechanism
- Supplier annual surveys
- Supplier annual audits
- Business review meetings
- Ratings and on-site review
Focus Area
- Compliance
- Business Conduct & Ethics
- Child & Forced Labour
- Energy Use and Emission Management
- Hazardous Substances Management / Pollution Prevention
- Customer services email
- Quality assessment meetings
- Information Security
- Climate Change
- Company-wide announcements
- Employee satisfaction survey
- Internal Anonymous suggestions box
- Business Conduct & Ethics
- Occupational Safety & Well-being
- Employee Empowerment
- Climate Change
- Discrimination, Harassment & Abuse
- Annual Mandatory Report
- Corporate Website
- Local Regulatory Compliance
- Compliance
- Business Conduct & Ethics
- Corporate Website
- Climate Change
- Compliance
- Occupational Safety & Well-being
- Corporate Website
- Public Conference
- Compliance
- Freedom of Association
- Climate Change
Materiality Assessment
Our bi-annually materiality assessment involves steps of gap identification, issue prioritisation, result validation and progress review. Through our comprehensive research and peer analysis, a list of sustainability issues is identified. During the stage of issue prioritisation, we have conducted supplier and employee survey to collect stakeholders’ interests and concerns. At the same time, we have determined the most significant risks and potential opportunities under the scope of our business activities. Our materiality matrix has been plotted based on the surveys according to the significance of impacts by the issue against the influence on the decision making of stakeholders.
By observing the result of our matrix, 6 issues are identified
having the most impact and influence on decision making
Social