
Boosting Communication Skills within C4 Teams๐ฃ๏ธ

Last week, our Merchandising Team held training workshops in our ๐๐จ๐ง๐ ๐ ๐ฎ๐๐ง ๐๐ง๐ ๐๐ก๐๐ง๐ ๐ก๐๐ข ๐จ๐๐๐ข๐๐๐ฌ, partnering with the Hong Kong Legal and Professional Training Centre. The focus was on effective communication to enhance collaboration and drive performance improvements.
In the morning, we explored ๐ฉ๐๐ซ๐ฌ๐จ๐ง๐๐ฅ๐ข๐ญ๐ฒ ๐๐ข๐ฆ๐๐ง๐ฌ๐ข๐จ๐ง๐ฌ and built rapport, which included:
โ Strengthening relationships through appreciation
โ Fostering smoother interactions
โ Creating a more cohesive work environment

The afternoon sessions took us deeper:
๐๐จ๐ง๐ ๐ ๐ฎ๐๐ง ๐๐๐๐ข๐๐: Covered advanced communication models and mental toughness.
๐๐ก๐๐ง๐ ๐ก๐๐ข ๐๐๐๐ข๐๐:ย Focused on honing presentation skills, including:
โ Emphasising audience understanding
โ Effective feedback management

These workshops reflect Concept4’s commitment to team development, empowering us to communicate effectively and drive success. Thank you to everyone who participated! ๐